Jenn & Co. will accept returns for merchandise in its original packaging and condition. Shipping charges are non-refundable. No returns or exchanges after 14 days. Sale merchandise, flat wrap sheets and custom orders are not returnable. 

RETURN APPROVAL is required!

Email us at hello@shopjennandco.com

Customer is responsible for return shipping back to our store.

Once approved, mail to: 
RETURNS 
JENN & CO.
105 PALOS VERDES DR 
TROY, AL 36079

Shipping

Customer is responsible for return shipping. Shipping costs are non-refundable. And we recommend getting tracking and/or insurance in case of lost product.

Refunds (if applicable) 

Once your return is received and inspected, we will process your refund to original form of payment. Allow up to two billing cycles for credit.

Exchanges (if applicable) 

Exchanges are allowed if the item is defective, damaged or if you need a different size. Request an exchange by sending us an email at hello@shopjennandco.com and return  your item to: Returns 105 Palos Verdes Dr Troy Alabama US 36079.

NO RETURNS OR EXCHANGES AFTER 14 DAYS

NON-RETURNABLE items: 

  • Gift cards 
  • Downloadable art products 
  • Sale items

Other questions regarding your order, contact us: hello@shopjennandco.com OR 334-492-2776